Monday, April 2, 2018

Off-campus Office Book Deliveries

If you weren't already aware, the library offers a service that delivers books in our collection to the campus offices of faculty and staff.  Included in those offices are the off-campus offices on Northridge St.  (e.g. Nanoscience, UNCG Online, and other programs).  As long as these offices have their addresses updated in the Personal Information section under tools in the their ILL accounts, they can use the book delivery system as well.  Here's the book delivery website if you're not familiar:

Monday, March 19, 2018

CST 105 Speeches

We've been getting a LOT of questions related to the CST 105 persuasive speech assignment. I think that it's due sometime this week, so we're anticipating even more questions about it.

You can feel free to send these students to Rachel, but she's at a conference Tuesday, Wednesday, and Thursday, so refer also to the CST libguide -

They need two peer reviewed articles and five sources total, APA citations. Just a heads up in case you find yourself getting a lot of questions about it!

There are also some extra copies of the CST 105 class handout in the office on the bottom shelf below the colored paper. Some folks might have lost their copies, or may not have had a class at all. It has some good information on citation, including oral citations (which they're required to do).
Don't forget, The Writing Center and The Speaking Center can help students with writing/practicing for this assignment as well. 

Monday, March 5, 2018

***NEW*** Alternative Way to Request Back-up Toner for Reference Public Printer

In the past, we have always just emailed 6-TECH with our requests for back-up toner.  There is actually another way to do this.

1.  Go to
2.  Sign into the Microsoft sign-in page with your UNCG email
3.  Once re-directed to UNCG's sign-in page, login with your UNCG credentials (if not already auto-populated)
4.  Once on the Online Service Portal page, click on the "Get IT" link
5.  Under Popular Items, select "MPS-Replace Toner & Supplies" in the grid
6.  Fill out the request form and click Submit.  Some items to note:
     a.) Department = University Libraries
     b.) Building = Jackson Library, Walter Clinton
     c.) Room Number = 151
     d.) Systel Equipment ID = EA-028
     e.) Select "black" toner

*Remember that when requesting toner, we are requesting a back-up toner replacement for the next time we run out of toner and that there should already be a toner cartridge in the supply closet on the back shelves ready to go when the current printer toner runs out.

Thursday, March 1, 2018

REVISED: Planned Downtime for UNCGenie, Password Resets, and Multiple Banner Related Services | Friday, March 2, 5pm - Monday, March 5, Noon

The planned downtime for the services listed below has been revised -- the maintenance window will now begin Friday, March 2, at 5 p.m., and end Monday, March 5, at noon.

Who: Faculty, staff and students

What: Planned downtime for the following services:
Self-Service Password Reset (SSPR)
UNCG Account Provisioning
Touchnet Payment Gateway
Banner INB
Banner 9
AIMS parking system
PIN Verification on Financial Aid Phone Tree
Degree Works
Oracle Internet Directory
Reporting, including WEBFOCUS, against Banner Production
From Friday, March 2 at 5:00 p.m., through Monday, March 5 at noon, intermittent outages may occur for the following:
ODS Production (ODSP)
Reporting, including WebFOCUS, against ODS Production
Please note that the ODS nightly data refresh will not run on the evenings of March 3 and March 4.

Friday, March 2, 5:00 p.m. through Monday, March 5, noon (all listed services, except ODSP and DegreeWorks)
Saturday, March 3, 5:00 a.m. through Monday, March 5, 5:00 p.m. (ODSP only)
Saturday, March 3, 5:00 a.m. through Wednesday, March 7, 8:00 a.m. (DegreeWorks only)
Why: Banner Student Curriculum Data Conversion and associated changes

Tuesday, February 27, 2018

View Now links issue

The OCLC View Now links from most articles are not working properly right now. This means people get to the right journal but not the right article or even issue. Erhelp is aware of the issue and they are working on it. In the meantime, we may need to help patrons navigate through the journal to the correct issue and article.