FOL changes

In case we have any questions on this at the desk. From Access Services:
Unfortunately several people have registered as FOL borrowers and likely selling the books. As a result we've implemented the measures below.
To simplify procedures for both patrons and staff alike, all Friends of the Library applications and renewals will now be handled from only one service point: the Checkout Desk. Staff should no longer refer FOL applications/renewals to the Administrative suite, and Administration will refer walk-in applications to ASD for processing.

Of course, patrons wanting more information on the FOL program, its benefits and options, or any other giving opportunities should still be referred directly to Administration.


Due to recent problems with theft, the University Libraries are making changes to the borrowing privileges for Friends of the UNCG Libraries. We apologize for any inconvenience, but we are now adopting the following policies:

1) we are limiting checkouts to 5 items in total; members with more than 5 current checkouts will need to comply with this limit when the online renewal maximum is reached;

2) we are requiring Friends borrowers to show 2 forms of identification when they register, one a government-sponsored picture ID (such as a driver's license, passport, military ID) and one which corroborates the picture ID. At the recommendation of the police, we will make copies of the picture ID for our files.

3) membership payment by credit card may done through a website (now being created) for persons joining while in the physical library. Those joining by cash or check will have a 10 day waiting period before their borrower's card is issued.

If you have questions about these policies, please contact the University Libraries Access Services Department at 336-334-5304.