Password Reset

Anyone who changed their password between 5/31/13 and 6/11/13 changed all their passwords but their google "mobility" passwords. There was a glitch in the system. We have already had one student who changed their password recently and could not get on using their mobile device. They can sync up their passwords but the quickest fix is for them to simply change their password. At this point the glitch should be fixed.

here is how to sync passwords:

You may reset the password for all your accounts, or bring your Google password into sync with your other account passwords by following these steps.

1. Navigate to reset.uncg.edu and enter the requested information

2. When you get to the page to choose the accounts you want to change, click the "details" link in the "UNCG Login Accounts" box.

3. When your list of accounts appear, check the box for "iSpartanID (Blackboard, email and other online services)"

4. Enter the same password you currently use for your other accounts twice and click the Request Password Reset button.

5. Update your Google account password on your mobile device with the new password.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.