Thursday, August 31, 2017

Computers in the Reference Room

We have had some issues lately with monitors not coming on, or computers not coming on when students approach them. Two things to keep in mind:


With the new Windows image, the Log Out button is not in the same place it use to be, so many people have been simply shutting down machines when they are done.



If you walk up to a machine that doesn't "wake up" when you move the mouse, be sure that the power is on.

The other thing, as confirmed by ERIT'S Michael Reeder today is that several of the computer monitors--the Lenovo monitors in particular--get their cords wiggled a little loose when people move the machines to turn them on, or to plug in USB drives and headphones.

If you walk up to a machine that appears to be on but the monitor light won't turn green or show a display, reach behind the monitor and just be sure the cord is good and snug. It may appear at a glance to be connected, but it doesn't take much for it to be too loose to work.

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