Friday, February 23, 2018

Planned Downtime for UNCGenie, Password Resets, and Multiple Banner Related Services | Saturday, March 3 – Monday, March 5

Who: Faculty, staff and students

What: Planned downtime for the following services:
UNCGenie
Self-Service Password Reset (SSPR)
UNCG Account Provisioning
GetMyPin
Touchnet Payment Gateway
Banner INB
Banner 9
Workflow
AIMS parking system
PIN Verification on Financial Aid Phone Tree
JIRA
Stash
Degree Works
Oracle Internet Directory
UC4/Appworx/Automic
Grouper
Reporting, including WEBFOCUS, against Banner Production
From Saturday, March 3, 2018, 5:00 a.m. (start of the maintenance window), through Monday, March 5, 2018, 5:00 p.m., intermittent outages may occur for the following:
ODS Production (ODSP)
Reporting, including WebFOCUS, against ODS Production
Please note that the ODS nightly data refresh will not run on the evenings of March 3 and March 4.

When:
Saturday, March 3, 5:00 a.m. through Monday, March 5, 8:00 a.m. (all listed services)
Saturday, March 3, 5:00 a.m. through Monday, March 5, 5:00 p.m. (ODSP only)
Saturday, March 3, 5:00 a.m. through Wednesday, March 7, 8:00 a.m. (DegreeWorks only)
Why: Banner Student Curriculum Data Conversion and associated changes

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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