New chat buddy

The DMC is monitoring chat on a regular basis and I added (I think) all the Ref Dept accounts as a buddy for their queue. If you don't see libdmc@chat.libraryh3lp.com in your buddy list, you can add them by clicking on the green plus sign the the top of the contacts list on the right and putting in that address. This means you can now transfer chats to them - we will not get their chats. If you aren't seeing others in the Ref Dept. on your buddies list, I can add people or show you how to do it to make it easier to transfer chats. Mary