Friday, August 29, 2014

Troubleshooting electronic sources

Hi, all, here's a reminder of who to contact if we're having issues with specific ebooks, ejournals, databases, and sources on NC Docks
 
Katherine Nunnally for Electronic Journals  kjnunnal@uncg.edu
Marcie Burton for Electronic Books and Databases mbburton@uncg.edu
Anna Craft for Electronic Dissertations and Thesis and NC Docks  arcraft@uncg.edu
 
When reporting, be very specific with all needed details (for example, accessed from A-Z list, include text of error message, other databases from same vendor checked, and so forth)  and include links to the source to help save time. 
 
be sure to report anything that's not working so these folks can do their magic. 
 
 
Thanks,  Mary

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