Monday, February 22, 2010

EndNote support & product improvement

Hi all,

Please note that there is now an internal EndNote queue in libraryh3lp to help chatting library staff who have not used this product. The following library staff have awesomely agreed to staff the queue when they are available for libraryh3lp work: Lea, Steve, Lynda, Michael, and Hannah.

As usual, you can also provide a traditional referral to Lea or others listed on the EndNote Support page: http://library.uncg.edu/depts/ref/endnote/support.asp. Steve is taking the lead in answering EndNote questions when I go on maternity leave from mid-March through April 2010. The support page will be updated with this info closer to zero hour.

EndNote Web product improvement - it's just been fixed to allow users to directly insert citations from "Groups" (folders) that have been shared to their EndNote Web account.

Previously, an EndNote Web buddy would have to go into EndNote Web, inside a "Group" being shared with him/her, and COPY those references into his/her main EndNote library in order to use them in a Word doc.

If this is Greek to you and you'd like to have more familiarity with the quirks of this product, please let me know!

Thanks,
Lea

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