Tuesday, April 13, 2010

Reminder - Holds and Materials left in Ref

FROM CATHY G. IN ACCESS SERVICES - a reminder if we take a hold request. Could you please remind everyone that it is extremely important for us in filling the holds to have the name of the requesting person? The holds are processed through Workflows and attached to the patron account. Also, always ask for the UNCG email address. It helps us verify that we are placing the item on hold in Workflows for the correct person, and Workflows automatically sends them the pick up notices via that email address when the items are available.

Also from Mary - if you leave any books or other materials at the Ref desk, please put a post it note with the reason being held and a date so that we can reshelve these.

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