REserve items

from Cathy Griffith in Access Services. 

Please remember to provide the call number for reserve items when you look them up for patrons.  The past couple of days we have had several frustrated students at the Check Out Desk looking for reserves without having the call numbers who have said that someone at the Reference Desk already looked them up.  They are frustrated when we have to do it again.  One student even had a note that had the title and the barcode number on it.

Remember that in Course Reserves, if the item is library owned, the title will be a link; click the link to find the call number. If the item belongs to the teacher, the title will not be a link; look beside Location; the call number should say PER BOOK - Name, course, etc. 

Also remember that personally owned items cannot be searched in the public catalog except under Course Reserves. If you can't find an item there, we can search for it by title, etc, at the Check Out Desk in WMS.