Thursday, June 2, 2016

All OCLC Services unavailable Saturday 9 pm until Sunday noon

All OCLC services will be unavailable from 9:00 pm Saturday, 4 June 2016, to 12:00 pm (noon) Sunday, 5 June 2016, Eastern Daylight Time (EDT) US (UTC -4).  The company is planning data storage migration.

These are some of the OCLC services at UNCG Libraries:

  • the library catalog and searches within the red search box
  • the journal A to Z list
  • check for full text links that you see in article databases (the databases shouldn't be affected otherwise)
  • circulation of materials and patron account information
OCLC information on the status of their services is posted on this page: http://www.oclc.org/support/systemalerts.en.html

Terry Brandsma has scheduled this alert message to appear on the library home page beginning at 4:00pm on Saturday afternoon:  "Please Note: The online catalog, Journal A-Z List, and item renewals will be temporarily unavailable from Friday, 9:00 pm, through Saturday, 12:00 noon, due to vendor system upgrades. We apologize for any inconvenience."



Here is the official message from OCLC:

Description:
As we have communicated in previous messages, OCLC is undertaking a significant investment in our technological infrastructure. We are evolving our data center strategy, upgrading equipment and infrastructure, and standardizing processes globally to increase service responsiveness. These investments will advance our service delivery for years to come so that together we can better meet library usersā?T increasing expectations.

This year-long effort is well underway. Much of the work is occurring behind the scenes. Some of these transitions require scheduled downtime for services.

As part of this initiative, all OCLC services will be unavailable from 9:00 pm Saturday, 4 June 2016, to 12:00 pm (noon) Sunday, 5 June 2016, Eastern Daylight Time (EDT) US (UTC -4) while we conduct data storage migrations.

While we scheduled this maintenance event to occur during a slower time for many of our member libraries, we understand that this event still impacts many. We apologize in advance for any disruption to you and your users.

As always, system activities and schedules can be viewed on our System Alerts page on the OCLC website. We will communicate through the System Alerts page if there are any changes or delays in completing this scheduled work, and we will also use this page to let you know when this work has been completed. Contact your local customer support team if you have any questions about this upcoming event.

We are committed to the ongoing enhancement of our systems, infrastructure and processes, and we will continue to advance our delivery to you. Thank you for your continued support.

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