Hi Everyone! Lois from Access Services told me that a patron came to them saying that they'd been told by someone in ROI that Community Borrowers could use ILL. That is not the case. See below:
"FYI, one of our SDMs just helped a patron over the telephone who was attempting to register as a community borrower. In the conversation, she mentioned that she had chatted into iMinerva and got a response that she would be able to utilize our ILL. Unfortunately, our ILL is only for UNCG students, faculty, and staff. Community Borrowers can use their public library's ILL systems. I just wanted to make sure this info got to the right people since I know you're working with the ref desk employees. Thank you!"
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