Friday, June 19, 2015

Proquest and Film on Demand

Error Message when Emailing Articles within ProQuest Databases
Users sometimes see the error message "communication with the server failed" when trying to email articles out of ProQuest databases. To prevent the error, users must enter both a name and an email address in the form. ProQuest is aware of this issue and is working to correct it. 

Films on Demand Title URLs Fail in Microsoft Office Products
Films on Demand is working with Microsoft to correct this issue. Please see this Films on Demand help center page for details and the workarounds to use until the issue is corrected.

The above issues were discovered thanks to member library reports to the NC LIVE Help Desk. Please contact the Help Deskwith any questions, problems, or feedback.

Sincerely,

The NC LIVE Staff

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